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Product Overview

Square
Square
By Square
Overall Rating
4.5/5(1 review)
Quality
4.5/5(1 review)
Ease
4.0/5(1 review)
Support
0.0/5(0 reviews)
Value
5.0/5(1 review)
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Square
By Square

Whether you’re selling in person or online, Square can help you take all kinds of payments quickly and securely.

Key features include:

  • Payments: payment processing, payments in person, on your website, by invoice or on your computer, virtual terminal, hardware solutions.
  • Point of Sale: online appointment scheduling, hardware solutions.
  • eCommerce: website builder, online store and checkout, integrations, risk manager, photo studio, email marketing, Instagram shopping.
  • Other Tools: capital / loans, payroll, debit cards, marketing, loyalty, team management, gift cards, customer directory.

Solopreneurs and Small-to-enterprise businesses

Various pricing options depending on solutions required.

  • Payments from 2.9% + 30¢ per transaction for eCommerce.
  • Free online store.
  • Email marketing from $15/mo.
  • Appointment scheduling free for individuals plus 2.6% +10¢ per transaction.
Provider Location: United Kingdom
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Simple, professional websites for solopreneurs & authors United States / United Kingdom
Purchased: < 6 months ago
Free level of appointment scheduling
Pros: I use the free plan of appointment scheduling with Square and I really like what's offered at this level. You can set up your services, regular schedule, buffer times, exceptions, and so on. It integrates with my Google calendar and will block out time if I make a conflicting Google appointment. It sends reminders to attendees and also has the option to fake being a little busy, which could be helpful if you're just getting started and have wide open availability.
Cons: The overall tool is quite sophisticated so there are lots of aspects I don't need. And it doesn't let me customize the appointment confirmation, so even though I do online Zoom meetings, it insists on telling people that I'll be calling them on the phone number they gave. I don't think it offers group bookings (for example, 8 slots for a workshop), at least, not at the basic level.
But for free, I'm happy with it.
Ideal Customer: From what I can tell, it would be ideally suited to a business like a hair salon, with a real location and several staff. But it's fine for my needs, as a solopreneur doing online appointments.
Additional Comments: Obviously, back and forth in email to schedule appointments really sucks. Square isn't perfect but I love being able to send clients a bit.ly link and telling them to just book me. It has the added benefit that in setting up your regular schedule, you're encouraged to "timeblock" your week and think about what types of client work you want to do when, versus time working on your business / behind the scenes / breaks.
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