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Product Overview

Basecamp
Basecamp
By Basecamp
Overall Rating
3.5/5(1 review)
Quality
4.0/5(1 review)
Ease
3.5/5(1 review)
Support
5.0/5(1 review)
Value
3.5/5(1 review)
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Basecamp
By Basecamp

Basecamp combines all the tools teams need to get work done in a single, streamlined package. With everything in one place, your team will know what to do, where things stand, and where to find things they need. Key features include:

  • To-do Lists: create to-do lists for all the work you need to do, assign tasks and set due dates.
  • Message Boards: Keep the entire conversation about a specific topic together on a single page. No more digging through email or trying to reassemble a story from a series of fragmented replies.
  • Schedules: Every project in Basecamp includes a schedule that displays any dated to-dos and events for that project.
  • Documents and File Storage: Every project includes a space to share documents, files and images. Since everyone on the project has access, people will know exactly where to find everything.
  • Real-time Group Chat: Basecamp’s real-time group chat (Campfires) lets you ask quick questions and get equally quick answers.

Basecamp is made for client service businesses. Work with clients and your team, all on the record in one place, with less email, meetings and busy-work.

Basecamp is $99/mo, all-inclusive, for unlimited users, unlimited projects, every feature and 500GB storage.

 Price Range: $$$
Location: Online
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Unleash United Kingdom
Purchased: 2+ years ago
Basecamp is great, but less user friendy than before.
Pros: I have loved using Basecamp for years since the very first version.

It has always been super easy to share work with clients, todos and general project management.

It is user friendly for clients, which is a huge plus and the invitation system is great.

Their support is always extremely responsive, the few times I've had reason to contact them (it's very stable software).

The mobile app is also very good and easy to use.
Cons: Something I've found since upgrading to Basecamp 3 from Basecamp 2 is that in some ways it's harder to do more complex tasks. While they've tried to make it uber user friendly I find that actually it's been to the detriment of power users who are happy with a bit of complexity.

A really basic example is simply moving a list of todos from one area to the next. You either have to drag and drop one by one, or go through a clunky move process.

Additionally, one thing I even emailed them about was being able to just see a list of my own todos on a single project - turns out you can't do that!
Ideal Customer: Designers/Developers or anyone working directly with a client and needing to share information/files/todos or collect feedback at any point.
Additional Comments: I would recommend it, but I wish that it was more supportive of power users, it's great for clients though and it does help manage projects, just don't expect super bells and whistles!
Overall
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Value
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