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Product Overview

Zoom
Zoom
By Zoom
Overall Rating
4.0/5(3 reviews)
Quality
4.2/5(3 reviews)
Ease
3.7/5(3 reviews)
Support
4.7/5(3 reviews)
Value
4.2/5(3 reviews)
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Zoom
By Zoom

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, voice, content sharing and chat runs across mobile devices, desktops, telephones, and room systems. Zoom’s mission is to make video communications frictionless.

Individuals, small teams, small and medium businesses and large, enterprise businesses.

Pricing options:

  • Free: up to 100 participants, unlimited 1 to 1 meetings, 40 mins limit on group meetings and unlimited number of meetings.
  • Pro: $14.99/mo/host for all basic features, 100 participants, 24-hour meeting duration limit and 1GB of cloud recording.
  • Business: $19.99/mo/host (minimum of 10) for all Pro features and 300 participants.
  • Enterprise: $19.99/mo/host (minimum of 50) for all Business features and 1,000 participants.

Can also purchase Webinars add-on from $40/mo or $400/yr.

 Price Range: Free, $ - $$$$
Location: Online
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Product Reviews

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United Kingdom
Purchased: 1-2 years ago
Review of Zoom
Pros: Zoom is great for connecting with multiple people- either for business or leisure. The screen sharing feature makes it easy to present information (or quiz questions!) and the ability to schedule meetings in the app is very useful.
Cons: One problem I have experienced with Zoom is that it drains the battery of the device being used very quickly.
Ideal Customer: Zoom is perfect for anyone- businesses, schools, friends who are wanting to connect. It can be used across any distance.
Additional Comments: Zoom is free, however it does offer paid subscriptions which offer additional features which could benefit some businesses.
Overall
Quality
Ease
Support
Value
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Web Designer / Rhiannon Adler United Kingdom
Purchased: 1-2 years ago
I wish it worked better for me
Pros: The free plan offers loads, so it's great to try out and work out whether it's the right solution for you. Having the ability to record meetings, and record your screen to be able to view later and share is excellent. Definitely created with online businesses in mind.
Cons: I seem to have endless difficulties with Zoom, and it really puts me off continuing to use it. I've yet to set up a Zoom meeting where someone hasn't been able to join (invite links don't always work), and I have the same problems when trying to join other people's meetings. Having talked to my peers, I've found out I'm not the only one with this problem.

I also don't find their interface very intuitive to use at all. I'm a web designer, so tech is one of my strong suits, but I really don't enjoy using Zoom.

It's really frustrating, because I think it's a much better business solution overall than Skype!
Ideal Customer: People wanting to host online meetings, conferences or workshops with multiple people. Anyone needing to record their meetings to share at a later date! Good for any industry I think.
Additional Comments: In my business I currently only work 1:1 with my clients, and I don't need to record the meetings I have, so I've chosen to stick with Skype, which I find more reliable on the whole.

When I do need to record the meeting, or when I find myself holding a meeting with multiple people, I do use Zoom, but it usually adds 10 minutes while people deal with the teething problems. I think the idea of Zoom is excellent - and they really have the features you would want for a business - I just think it could be more user friendly!
Overall
Quality
Ease
Support
Value
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Founder/CEO, Crystal Does It, Inc. United States
Purchased: 6-12 months ago
The Free Service is Great!
Pros: Their free service is amazing for a new startup like mine. I use it to interview new clients and contractors, and I love that I can record our sessions to refer back to later! As a virtual assistant, it is how I do business with my clients. I would be lost without it.
Cons: There is a small learning curve right at the beginning, but I mean minimal and the easiest I have found anywhere.
Ideal Customer: Small Businesses. Network Marketing teams. Families who are geographically separated and need a way to connect. Deployed service members. Young to Middle-Aged people.
Additional Comments: This platform is so essential to my business that I will definitely upgrade to Pro in the future.
Overall
Quality
Ease
Support
Value
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Page 1 of 1, Reviews 1-3 of 3

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