Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments, including marketing, sales, commerce, and service, a single, shared view of every customer. Key features include:
Sales: Sell faster and smarter.
Service: Manage customer support across every channel.
Marketing: Know your customer, personalize using AI and engage across every interaction.
Commerce: Unify the shopper experience.
Engagement: Build engaging experiences with custom apps on Heroku.
Platform and Ecosystem: Build, connect and integrate apps.
Integration: Connect any app, data or device in the cloud or on-premises.
Advanced Analytics.
Communities: Build connected digital experiences.
Enablement: Reinvent learning and enablement at your company.
Productivity: Deeply integrate real-time chat and Salesforce data into documents, spreadsheets and slides.
Einstein AI: Artificial Intelligence built in.
Small business, nonprofits and startups.
Pricing options:
Essentials: $25/user/mo, up to 10 users, account, contact, lead and opportunity management, email integration with Gmail or Outlook and the Salesforce mobile app.
Professional: $75/user/mo includes all Essentials plus lead registration and rules-based scoring and collaborative forecasting.
Enterprise: $150/user/mo includes all Professional plus workflow and approval automation.
Unlimited: $300/user/mo includes all Enterprise plus 24/7 support and configuration services.
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