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Product Overview

Hootsuite
Hootsuite
By Hootsuite Media
Overall Rating
3.0/5(2 reviews)
Quality
3.0/5(2 reviews)
Ease
2.3/5(2 reviews)
Support
0.0/5(0 reviews)
Value
3.5/5(2 reviews)
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Hootsuite
By Hootsuite Media

Hootsuite is an all-in-one social media management platform, commonly used to manage online brands and to submit messages to a variety of social media services, including Facebook, Twitter, Instagram, LinkedIn, Pinterest, Google My Business and YouTube.

Key features include:

  • Auto Scheduling: Automatically schedule posts to fill the gaps in your scheduled content.
  • Monitoring: Create custom streams of social content, organized by tabs in a way that makes sense to you.
  • Content Curation: Create search streams by hashtag, location or keyword to find and curate compelling content that you can share on the fly.
  • Analytics: Get a clear understanding of your network and social post performance across channels. Track results by timeframes.
  • Team Management: Protect your social accounts, and your brand, by easily managing access to your organization’s social media accounts without sharing passwords.
  • Security: Avoid errors and rogue posts by managing approval workflows and user levels.

Hootsuite's collaboration, security and integration features make it the leading solution for organizations of all sizes.

Pricing options:

  • Free Plan: Free for 1 user, 3 social profiles and 30 scheduled messages.
  • Professional: $29/mo for 1 user, 10 social profiles and unlimited scheduling.
  • Team: $129/mo for 3 users, 20 social profiles and unlimited scheduling.
  • Business: $599/mo for 5 users, 35 social profiles and unlimited scheduling.
Price Range: Free, $$, $$$$, $$$$$
Guarantees: 30-day free trial.
Location: Online
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Simple, professional websites for solopreneurs & authors United States / United Kingdom
Purchased: 2+ years ago
Mixed feelings
Pros: I've used Hootsuite for a while and it's a reasonably good choice for "oversight" of your social media, including mentions, streams you want to follow, scheduling and so on. However, I'm moving away from it now as I feel there are better choices for my current needs.
Cons: Hootsuite does ALOT and this makes the user interface pretty hard to navigate; there are a lot of side tabs to explore to find what you need. Also, on the free plan, you can only schedule 30 posts. I recently worked with a client and since her main need was to pre-schedule posts, we decided RecurPost was a better match.
I've also had Hootsuite fail a couple of times recently in posting to Instagram, and it wasn't at all intuitive how/whether I should then rescue/reschedule/delete those items.
Ideal Customer: Someone who wants extensive social media tools in one place, and (probably) is willing to pay for a pro plan.
Overall
Quality
Ease
Value
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Purchased: 2+ years ago
Not great
Pros: Not a lot. It's pretty intuitive once you get the hang.
Cons: I found it difficult to add a Facebook account, but the worse was if I was away on holiday and not wanting to worry about posting on Social Media (surely the point of all this), I'd wake up to a message saying they hadn't been able to post my post that day. So I'd have to mess around and do it.
Additional Comments: It appears to very popular so must be working well for many. Not for me though.
Overall
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Value
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