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Product Overview

Square
Square
By Square, Inc.
Overall Rating
4.5/5(1 review)
Quality
4.5/5(1 review)
Ease
4.0/5(1 review)
Support
0.0/5(0 reviews)
Value
5.0/5(1 review)
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Square
By Square, Inc.

A flexible solution for all your booking and payment needs. Powerful appointment scheduling software. Key features include:

  • Free customer booking website: All your services are instantly bookable by customers on your free online booking website or booking links on Google and Instagram.
  • Integrated payments: Collect payment at checkout, require prepayment when customers book, or send professional invoices.
  • Automated text and email reminders: Send automated reminders of upcoming appointments and change notifications via email or text.
  • No-show protection: Protect your time and your business by requiring a full prepayment, or charge a cancellation fee to reduce no-shows.

Free for individuals. Affordable for teams.

Price Range: Free
Provider Location: United Kingdom
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Simple, stylish websites for writers and authors. United States / United Kingdom
Purchased: < 6 months ago
Free level of appointment scheduling
Pros: I use the free plan of appointment scheduling with Square and I really like what's offered at this level. You can set up your services, regular schedule, buffer times, exceptions, and so on. It integrates with my Google calendar and will block out time if I make a conflicting Google appointment. It sends reminders to attendees and also has the option to fake being a little busy, which could be helpful if you're just getting started and have wide open availability.
Cons: The overall tool is quite sophisticated so there are lots of aspects I don't need. And it doesn't let me customize the appointment confirmation, so even though I do online Zoom meetings, it insists on telling people that I'll be calling them on the phone number they gave. I don't think it offers group bookings (for example, 8 slots for a workshop), at least, not at the basic level.
But for free, I'm happy with it.
Ideal Customer: From what I can tell, it would be ideally suited to a business like a hair salon, with a real location and several staff. But it's fine for my needs, as a solopreneur doing online appointments.
Additional Comments: Obviously, back and forth in email to schedule appointments really sucks. Square isn't perfect but I love being able to send clients a bit.ly link and telling them to just book me. It has the added benefit that in setting up your regular schedule, you're encouraged to "timeblock" your week and think about what types of client work you want to do when, versus time working on your business / behind the scenes / breaks.
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Quality
Ease
Value
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